grabcad Privacy Policy

Last updated: 2025. This Privacy Policy describes how grabcad collects, uses, stores, and protects information from players in the Philippines and elsewhere.

1. Information We Collect

When you register and use the grabcad platform, we collect several categories of information to operate our services correctly and comply with applicable requirements.

Account information: When you register, you provide personal details including your full name, date of birth, email address, and contact number. This information is required to create and verify your account.

Payment and transaction data: Because all transactions on grabcad are processed in Philippine Peso (₱ PHP), we collect payment-related information including deposit and withdrawal records, transaction amounts, and the payment methods used. We do not store full payment card numbers on our servers.

Device and browser data: When you access grabcad, we automatically collect technical information such as your IP address, browser type and version, operating system, device type, and approximate location based on IP. This helps us maintain platform security and optimize the mobile experience for Filipino users.

Usage data: We record how you interact with the platform — pages visited, games accessed, session duration, and actions taken. This helps us identify issues and improve usability.

2. Cookies and Tracking Technologies

grabcad uses cookies and similar tracking technologies to maintain session state, remember your preferences, and support platform security. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

Session cookies: Required to keep you logged in during a browsing session. These expire when you close your browser.
Functional cookies: Remember your language or display preferences across visits.
Analytics cookies: Help us understand how users navigate the site so we can identify and fix usability issues. These do not identify you personally.
Security cookies: Used to detect and prevent fraudulent or unauthorized account activity.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the platform, including your ability to log in and complete transactions.

3. How We Use Your Information

grabcad uses the information we collect for the following purposes:

To create, verify, and maintain your account in compliance with applicable identity verification requirements.
To process deposits and withdrawals in Philippine Peso and communicate transaction status to you.
To operate and maintain the sportsbook, slot online, live casino, bingo, and fish game services.
To detect, investigate, and prevent fraudulent activity, unauthorized access, and policy violations.
To send you account-related notifications, such as transaction confirmations and security alerts.
To improve platform performance, fix bugs, and optimize the mobile experience for users in the Philippines.
To comply with legal and regulatory obligations applicable to our operations.

We do not use your personal information to make automated decisions that significantly affect your legal rights without providing a means for review. grabcad does not sell personal data to third parties for marketing purposes.

Storage and Security

Player data is stored on secured servers. grabcad applies industry-standard security measures including encryption for data in transit and access controls for stored data. However, no system can be guaranteed completely secure, and we encourage users to maintain strong passwords and to contact us immediately if they suspect unauthorized activity on their account.

Data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable law or for legitimate business purposes such as dispute resolution and fraud prevention.

Third-Party Service Providers

grabcad works with third-party service providers for payment processing and game content delivery. These providers receive only the data necessary to perform their specific function and are contractually required to handle data securely and in accordance with applicable privacy standards. We do not share your personal data with advertising networks or unrelated third parties.

We may disclose data to government authorities or law enforcement if required by applicable Philippine law or valid legal process.

5. Your Rights as a User

As a grabcad account holder, you have the following rights regarding your personal data:

Access: You may request a summary of the personal data we hold about you.
Correction: If any information in your account is inaccurate or outdated, you may request that it be corrected. Some fields can be updated directly through your account settings.
Deletion: You may request deletion of your account and associated personal data. Note that certain records may be retained as required by law or for legitimate purposes such as fraud prevention and financial compliance.
Objection: You may object to certain processing activities, such as the use of your data for platform analytics beyond what is strictly necessary for service delivery.

To exercise any of these rights, please contact our support team at support at grabcad.bet. We will respond to verified requests within a reasonable timeframe. You may also find answers to common account questions in the FAQ section.

6. Protection of Minors and Policy Updates

Minor Protection

grabcad does not knowingly collect personal data from individuals under 18 years of age. Registration requires confirmation of legal gambling age. If we become aware that a minor has created an account, we will suspend that account and delete the associated data as promptly as possible. Parents or guardians who believe a minor has registered should contact us immediately at support at grabcad.bet.

Changes to This Policy

grabcad may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the date at the top of this page. Continued use of the platform after a policy update constitutes your acceptance of the revised version. We recommend reviewing this page from time to time.

If you have any questions about this Privacy Policy or how grabcad handles your data, please contact our team at support at grabcad.bet or visit the About Us page for more information about the platform.

Questions or Account Requests?

Reach our support team at support at grabcad.bet, check the FAQ for quick answers, or log in to manage your account settings directly.

Read the FAQ Log In Create Account